1.1. I (hereinafter referred to as the User) provide the Administration
with my specific, informed and explicit consent to the processing of my
personal data while using the service BOTHELP (https://bothelp.io) following agreements on its use and in pursuance of the requirements
of the Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006,
and taking in consideration the provisions the Regulation of the
European Parliament and the Council (EU) No. 2016/679 “On the protection
of natural persons concerning the processing of personal data and on the
free movement of such data, and repealing Directive 95/46/EC” (General
Data Protection Regulation), as well as California Consumer Privacy Act
(CCPA). I provide the Administration with my consent of my own free will
and volition and for my own benefit. The following personal data, incl.
biometric personal data, can be processed based on the consent:
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surname, name, patronymic/middle name; year, month, date, place of
birth; citizenship; sex;
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details of the identity document (type, series, number, issuing
authority, date of issue), including outside the Russian Federation,
including their copies;
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address: the place of residence, place of registration, place of work;
- taxpayer identification number;
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employment status, employment history (including employment details,
income, and expenses records);
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information about the phone numbers of which I am a subscriber and/or
user; information about the communication services provided by
operators (including information about the location of subscriber
equipment when receiving communication services, information about
traffic, services provided and their payment), information about the
results of their processing, including the organization of a
communication channel of the Administration with me using phone
numbers of which I am a subscriber and / or user; data about me as a
subscriber of a cellular operator, including the following
information: about changing the phone number, international SIM card
identifier, replacing the SIM card, re-issuing to a third party or
transferring to another operator, keeping the number; on termination
of the contract for the provision of communication services,
suspension and resumption of the provision of communication services;
about activation of call and message forwarding services; on changing
the settlement system between the operator and the subscriber; on the
receipt by the cellular operator of the subscriber’s refusal to
transfer information to the Administration on any of the listed
events;
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information about my email addresses, username on the Internet,
information about the account (personal profile) created on the
Service website; metadata, cookie data, cookie identifiers, IP
addresses, browser, and operating system information;
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information about my bank accounts and cards, as well as transactions
through them;
- the amount owed to the Administration and other creditors;
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other information previously provided to the Administration (including
information containing a legally protected secret);
- photographic and video image;
- audio recording of voice;
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Telegram ID; WhatsApp* ID; Vkontakte ID, Facebook* ID; Instagram* ID;
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information provided by me to the Administration, including through
communication channels, information received from the Internet and/or
from other publicly available sources of personal data, and/or from
third parties, including government agencies, state information
systems, a unified identification, and authentication system (ESIA),
the Pension Fund of the Russian Federation (PFR), including through
the interagency electronic interaction system (SMEV).
1.2. Upon the terms and conditions contained in this consent the
Administration is granted the right to perform any actions to the User’s
personal data including, but not limited to: collection,
systematization, accumulation, storage, clarification (updating,
change), use, transfer, depersonalization, blocking, destruction,
transfer (including cross-border transfer) of the personal data to the
Administration’s partners, in particular, to the website hosting
provider and the operator of the electronic platform for the
distribution of the mobile application. The Administration is also
granted the right to perform other necessary actions to the personal
data in consideration of the current law.
1.3. This consent is provided by me for the duration of the license
agreement/contract, user, or other agreement on the use of the Service
or any other agreement with the Administration.
1.4. This consent is provided by me to provide me with technical or
other support while using the Service or purchasing goods/services from
the Administration, as well as for the following purposes:
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consideration by the Administration of concluding any contracts and
agreements with me, making a decision on the offer of products and
services, agreeing on the terms of such contracts and agreements with
the Administration, concluding contracts and agreements with the
Administration, using the services of the Administration;
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checking the reliability of the data I have provided, obtaining my
personal data from other authorized sources;
-
improving the quality of service by the Administration, organizing the
improvement of the software of the Administration, including the
Service;
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creation of information data systems, analysis, modeling, forecasting,
construction of mathematical models, construction of scoring models,
their use and transfer of information processing results to third
parties, analysis of aggregated and anonymous data, statistical and
research purposes;
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recovery of past due amounts to the Administration under any contract
or agreement;
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the provision by third-party organizations of services to the
Administration for storing documents, creating, storing, transferring
electronic copies of these documents, including recognition of scanned
/images of these documents;
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promotion of the products and services of the Administration,
including the transmission of information and advertising messages
about the services of the Administration through direct contacts using
communication means, by telephone, via the mobile radiotelephone
network and in any other way, chat, sending SMS messages, sending
messages through exchange services instant messages, mailings by
e-mail, sending push notifications, conducting incentive events,
including lotteries, contests, games and other promotions organized by
the Administration;
-
registration in incentive programs (bonus programs) or other programs
conducted by the Administration or organizations cooperating with the
Administration, as well as the implementation of these programs;
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other purposes that will be indicated in the contracts and agreements
concluded between me and the Administration.
1.5. Processing of the User’s personal data is allowed using the
following main methods (but not limited to): storage, recording, and
storage on electronic media, listing, and labelling.
1.6. It’s allowed to process the User’s personal data by the
Administration with and without automation facilities following
applicable law.
1.7. It’s allowed to process the User’s personal data using DPM systems
(Data Protection Manager) including those belonging to third parties and
provided to the Administration based on an appropriate agreement or
contract on condition that measures to protect the confidentiality of
personal data are taken.
1.8. This Consent to the User’s personal data processing applies to any
transfer of the User’s personal data to the Administration made before
the present consent.
1.9. This Consent is signed by a simple electronic signature of the
User. The use of such a signature is established by the license
agreement/contract, user agreement, or other agreement regarding the use
of the Service.
1.10. I’m notified that the Consent to personal data processing can be
revoked by the User. In order to do this, a corresponding request signed
by a simple electronic signature of the User shall be sent to the
following address: hello@bothelp.io.
1.11. I’m notified that revocation of the consent to personal data
processing (of such personal data as last name, first name,
patronymic/middle name, and e-mail address) leads to me being
automatically deprived of the right to use the Service.
1.12. I’m notified that if I revoke the consent to the personal data
processing, the Administration has the right to continue processing
personal data without my consent if there are grounds established by
law.
1.13. I’m notified that if I revoke the consent to personal data
processing, the Administration is obliged to stop processing such data
or to ensure that such processing is stopped (if the personal data is
processed by another person acting on behalf of the Administration) and
if the storage of personal data is no longer required for purposes of
personal data processing, to destroy personal data or ensure such
destruction within a period not exceeding 10 (ten) working days from the
date when a request is received.
